ADMA brings on former Jurlique brand chief as new CEO





















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ADMA brings on former Jurlique brand chief as new CEO


AADL confirms Andrea Martens will take over as CEO of ADMA plus the Digital + Technology Collective as part of a new trio of executive appointments






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Andrea Martens

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ADMA has itself a new chief, with former Jurlique global chief brand officer, Andrea Martens, stepping in as CEO of both the data-driven marketing association and its sister group, the Digital + Technology Collective.


The Australian Alliance for Data Leadership (AADL), which sits across both associations as well as IAPA and Data Governance Australia (DGA), confirmed Marten’s role today as one of three appointments to its executive team. Also joining are Richard Bean, former acting chairman of the Australian Communications and Media Authority (ACMA) as chair of DGA, along with Anthony Hollis, most recently the VP of Australasia for distracted driving solutions company, Katasi, who steps in as DGA’s managing director.


Martens has spent the past two-and-a-half years overseeing a brand and marketing transformation at Jurlique, an Australian-based skin and beauty products producer. It was work that saw her recognised in the CMO50 of most innovative and effective marketers in 2017.








She boasts of more than 25 years’ experience of marketing, largely built up through her various roles at Unilever. Prior to joining Jurlique, Martens was general manager and CMO of Unilever’s Home and Personal Care division for A/NZ, overseeing brands such as Dove, Lux, Rexona, Sunsilk, Lynx and Vaseline.


Martens replaces the very short-lived Ben Sharp, who resigned from the ADMA CEO’s role after just two weeks, and former long-standing CEO, Jodie Sangster, at the ADMA helm. She takes over the Digital + Technology Collective reins from Mandy Eyles, who has resigned from the association after a four-and-a-half stint within the group.


In a statement to CMO, Martens said she was looking forward to the opportunity to bring her wide-ranging experience of what it takes to survive and thrive as a modern marketing leader to ADMA.


“The current business landscape is demanding CMOs and their functions shift from being communication architects to engineers of growth. Marketeers need to become more data-centric,  performance oriented and transformation focused if they are to truly delivery business and organisational transformation,” she said.


“I am very much looking forward to bringing my experience to ADMA and leading the next phase of the journey to deliver world class thought leadership and capability building in data-driven marketing.”


Commenting on the new executive appointments, AADL CEO, Steven Porges, said it was vital the group brought on senior and experienced people from within the industry. Porges himself is a new face to the team and was appointed group CEO in June.


AADL was created 12 months ago as the umbrella organisation overseeing four distinct yet complementary associations. Its formation came nearly three years after ADMA took its first steps into expanding its reach, striking a partnership with IAPA. This was followed by its acquisition of the assets of the Australian Interactive Media Industry Association from administrators in February 2016. AIMIA was rebranded to the Digital + Technology Collective in July 2017.


“As the role of data within industry and indeed, society, continues to mature, so the position of each of these teams has elevated to guide mainstream business and societal issues,” Porges said. “Consequently, we have needed the right seasoned and thoughtful leaders to own and drive this opportunity.


“As such, we are delighted to announce these appointments of credentialled, respected and experienced executives, each representative of the key tenets of data governance, analysis and use. Combined under AADL, they provide a coordinated leadership to help our 500+ members and the industry at large as they grapple with, and harness the opportunity for, data both within their organisations and externally.”


Bean joins as chair of DGA after having served as deputy and acting chairman of the ACMA. He has more than 30 years’ experience in business, law, regulation and governance and was general counsel and company secretary at Unwired Australia. Most recently, he co-led an efficiency review across the ABC and SBS.


Hollis, meanwhile, brings more than 40 years’ global experience as a senior executive across a broad range of diverse and challenging roles including business strategy, managing high-performance teams, running businesses, sales, innovation, fund raising and advisory. Among these are roles at Time Warner, Australia-Israel Chamber of Commerce, Canwest, Kronos, as well as investment banking and startups.


In an email to members, AADL chair, Steve Brennen, said he was pleased with the results of its detailed search to find the right calibre of leaders to take up ownership of its respective associations.


“A broad level of data utilisation is undeniably pivotal to future business success, but it’s the unique combination of analysis, management and governance that is most valuable. With more than 500 member organisations, AADL and its Associations are committed to leading the conversation on the data-enabled future and these appointments represent the next evolution in our journey,” Brennen said.


Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu 


















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ADMA brings on former Jurlique brand chief as new CEO


AADL confirms Andrea Martens will take over as CEO of ADMA plus the Digital + Technology Collective as part of a new trio of executive appointments






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Andrea Martens

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ADMA has itself a new chief, with former Jurlique global chief brand officer, Andrea Martens, stepping in as CEO of both the data-driven marketing association and its sister group, the Digital + Technology Collective.


The Australian Alliance for Data Leadership (AADL), which sits across both associations as well as IAPA and Data Governance Australia (DGA), confirmed Marten’s role today as one of three appointments to its executive team. Also joining are Richard Bean, former acting chairman of the Australian Communications and Media Authority (ACMA) as chair of DGA, along with Anthony Hollis, most recently the VP of Australasia for distracted driving solutions company, Katasi, who steps in as DGA’s managing director.


Martens has spent the past two-and-a-half years overseeing a brand and marketing transformation at Jurlique, an Australian-based skin and beauty products producer. It was work that saw her recognised in the CMO50 of most innovative and effective marketers in 2017.








She boasts of more than 25 years’ experience of marketing, largely built up through her various roles at Unilever. Prior to joining Jurlique, Martens was general manager and CMO of Unilever’s Home and Personal Care division for A/NZ, overseeing brands such as Dove, Lux, Rexona, Sunsilk, Lynx and Vaseline.


Martens replaces the very short-lived Ben Sharp, who resigned from the ADMA CEO’s role after just two weeks, and former long-standing CEO, Jodie Sangster, at the ADMA helm. She takes over the Digital + Technology Collective reins from Mandy Eyles, who has resigned from the association after a four-and-a-half stint within the group.


In a statement to CMO, Martens said she was looking forward to the opportunity to bring her wide-ranging experience of what it takes to survive and thrive as a modern marketing leader to ADMA.


“The current business landscape is demanding CMOs and their functions shift from being communication architects to engineers of growth. Marketeers need to become more data-centric,  performance oriented and transformation focused if they are to truly delivery business and organisational transformation,” she said.


“I am very much looking forward to bringing my experience to ADMA and leading the next phase of the journey to deliver world class thought leadership and capability building in data-driven marketing.”


Commenting on the new executive appointments, AADL CEO, Steven Porges, said it was vital the group brought on senior and experienced people from within the industry. Porges himself is a new face to the team and was appointed group CEO in June.


AADL was created 12 months ago as the umbrella organisation overseeing four distinct yet complementary associations. Its formation came nearly three years after ADMA took its first steps into expanding its reach, striking a partnership with IAPA. This was followed by its acquisition of the assets of the Australian Interactive Media Industry Association from administrators in February 2016. AIMIA was rebranded to the Digital + Technology Collective in July 2017.


“As the role of data within industry and indeed, society, continues to mature, so the position of each of these teams has elevated to guide mainstream business and societal issues,” Porges said. “Consequently, we have needed the right seasoned and thoughtful leaders to own and drive this opportunity.


“As such, we are delighted to announce these appointments of credentialled, respected and experienced executives, each representative of the key tenets of data governance, analysis and use. Combined under AADL, they provide a coordinated leadership to help our 500+ members and the industry at large as they grapple with, and harness the opportunity for, data both within their organisations and externally.”


Bean joins as chair of DGA after having served as deputy and acting chairman of the ACMA. He has more than 30 years’ experience in business, law, regulation and governance and was general counsel and company secretary at Unwired Australia. Most recently, he co-led an efficiency review across the ABC and SBS.


Hollis, meanwhile, brings more than 40 years’ global experience as a senior executive across a broad range of diverse and challenging roles including business strategy, managing high-performance teams, running businesses, sales, innovation, fund raising and advisory. Among these are roles at Time Warner, Australia-Israel Chamber of Commerce, Canwest, Kronos, as well as investment banking and startups.


In an email to members, AADL chair, Steve Brennen, said he was pleased with the results of its detailed search to find the right calibre of leaders to take up ownership of its respective associations.


“A broad level of data utilisation is undeniably pivotal to future business success, but it’s the unique combination of analysis, management and governance that is most valuable. With more than 500 member organisations, AADL and its Associations are committed to leading the conversation on the data-enabled future and these appointments represent the next evolution in our journey,” Brennen said.


Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu 


















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Throughout my career, I have witnessed a litany of brand names that profess to have a unique customer value proposition (CVP). In reality, however, they’ve had little more than a ‘value proposition’: A simple list of benefits applied to a general audience.



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Getting Intimate with CX bonus episode: Louise Eyres on showing customer centricity




In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.


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ADMA brings on former Jurlique brand chief as new CEO


AADL confirms Andrea Martens will take over as CEO of ADMA plus the Digital + Technology Collective as part of a new trio of executive appointments






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Andrea Martens

Andrea Martens





















ADMA has itself a new chief, with former Jurlique global chief brand officer, Andrea Martens, stepping in as CEO of both the data-driven marketing association and its sister group, the Digital + Technology Collective.


The Australian Alliance for Data Leadership (AADL), which sits across both associations as well as IAPA and Data Governance Australia (DGA), confirmed Marten’s role today as one of three appointments to its executive team. Also joining are Richard Bean, former acting chairman of the Australian Communications and Media Authority (ACMA) as chair of DGA, along with Anthony Hollis, most recently the VP of Australasia for distracted driving solutions company, Katasi, who steps in as DGA’s managing director.


Martens has spent the past two-and-a-half years overseeing a brand and marketing transformation at Jurlique, an Australian-based skin and beauty products producer. It was work that saw her recognised in the CMO50 of most innovative and effective marketers in 2017.








She boasts of more than 25 years’ experience of marketing, largely built up through her various roles at Unilever. Prior to joining Jurlique, Martens was general manager and CMO of Unilever’s Home and Personal Care division for A/NZ, overseeing brands such as Dove, Lux, Rexona, Sunsilk, Lynx and Vaseline.


Martens replaces the very short-lived Ben Sharp, who resigned from the ADMA CEO’s role after just two weeks, and former long-standing CEO, Jodie Sangster, at the ADMA helm. She takes over the Digital + Technology Collective reins from Mandy Eyles, who has resigned from the association after a four-and-a-half stint within the group.


In a statement to CMO, Martens said she was looking forward to the opportunity to bring her wide-ranging experience of what it takes to survive and thrive as a modern marketing leader to ADMA.


“The current business landscape is demanding CMOs and their functions shift from being communication architects to engineers of growth. Marketeers need to become more data-centric,  performance oriented and transformation focused if they are to truly delivery business and organisational transformation,” she said.


“I am very much looking forward to bringing my experience to ADMA and leading the next phase of the journey to deliver world class thought leadership and capability building in data-driven marketing.”


Commenting on the new executive appointments, AADL CEO, Steven Porges, said it was vital the group brought on senior and experienced people from within the industry. Porges himself is a new face to the team and was appointed group CEO in June.


AADL was created 12 months ago as the umbrella organisation overseeing four distinct yet complementary associations. Its formation came nearly three years after ADMA took its first steps into expanding its reach, striking a partnership with IAPA. This was followed by its acquisition of the assets of the Australian Interactive Media Industry Association from administrators in February 2016. AIMIA was rebranded to the Digital + Technology Collective in July 2017.


“As the role of data within industry and indeed, society, continues to mature, so the position of each of these teams has elevated to guide mainstream business and societal issues,” Porges said. “Consequently, we have needed the right seasoned and thoughtful leaders to own and drive this opportunity.


“As such, we are delighted to announce these appointments of credentialled, respected and experienced executives, each representative of the key tenets of data governance, analysis and use. Combined under AADL, they provide a coordinated leadership to help our 500+ members and the industry at large as they grapple with, and harness the opportunity for, data both within their organisations and externally.”


Bean joins as chair of DGA after having served as deputy and acting chairman of the ACMA. He has more than 30 years’ experience in business, law, regulation and governance and was general counsel and company secretary at Unwired Australia. Most recently, he co-led an efficiency review across the ABC and SBS.


Hollis, meanwhile, brings more than 40 years’ global experience as a senior executive across a broad range of diverse and challenging roles including business strategy, managing high-performance teams, running businesses, sales, innovation, fund raising and advisory. Among these are roles at Time Warner, Australia-Israel Chamber of Commerce, Canwest, Kronos, as well as investment banking and startups.


In an email to members, AADL chair, Steve Brennen, said he was pleased with the results of its detailed search to find the right calibre of leaders to take up ownership of its respective associations.


“A broad level of data utilisation is undeniably pivotal to future business success, but it’s the unique combination of analysis, management and governance that is most valuable. With more than 500 member organisations, AADL and its Associations are committed to leading the conversation on the data-enabled future and these appointments represent the next evolution in our journey,” Brennen said.


Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu 


















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In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.


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ADMA brings on former Jurlique brand chief as new CEO


AADL confirms Andrea Martens will take over as CEO of ADMA plus the Digital + Technology Collective as part of a new trio of executive appointments






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Andrea Martens

Andrea Martens





















ADMA has itself a new chief, with former Jurlique global chief brand officer, Andrea Martens, stepping in as CEO of both the data-driven marketing association and its sister group, the Digital + Technology Collective.


The Australian Alliance for Data Leadership (AADL), which sits across both associations as well as IAPA and Data Governance Australia (DGA), confirmed Marten’s role today as one of three appointments to its executive team. Also joining are Richard Bean, former acting chairman of the Australian Communications and Media Authority (ACMA) as chair of DGA, along with Anthony Hollis, most recently the VP of Australasia for distracted driving solutions company, Katasi, who steps in as DGA’s managing director.


Martens has spent the past two-and-a-half years overseeing a brand and marketing transformation at Jurlique, an Australian-based skin and beauty products producer. It was work that saw her recognised in the CMO50 of most innovative and effective marketers in 2017.








She boasts of more than 25 years’ experience of marketing, largely built up through her various roles at Unilever. Prior to joining Jurlique, Martens was general manager and CMO of Unilever’s Home and Personal Care division for A/NZ, overseeing brands such as Dove, Lux, Rexona, Sunsilk, Lynx and Vaseline.


Martens replaces the very short-lived Ben Sharp, who resigned from the ADMA CEO’s role after just two weeks, and former long-standing CEO, Jodie Sangster, at the ADMA helm. She takes over the Digital + Technology Collective reins from Mandy Eyles, who has resigned from the association after a four-and-a-half stint within the group.


In a statement to CMO, Martens said she was looking forward to the opportunity to bring her wide-ranging experience of what it takes to survive and thrive as a modern marketing leader to ADMA.


“The current business landscape is demanding CMOs and their functions shift from being communication architects to engineers of growth. Marketeers need to become more data-centric,  performance oriented and transformation focused if they are to truly delivery business and organisational transformation,” she said.


“I am very much looking forward to bringing my experience to ADMA and leading the next phase of the journey to deliver world class thought leadership and capability building in data-driven marketing.”


Commenting on the new executive appointments, AADL CEO, Steven Porges, said it was vital the group brought on senior and experienced people from within the industry. Porges himself is a new face to the team and was appointed group CEO in June.


AADL was created 12 months ago as the umbrella organisation overseeing four distinct yet complementary associations. Its formation came nearly three years after ADMA took its first steps into expanding its reach, striking a partnership with IAPA. This was followed by its acquisition of the assets of the Australian Interactive Media Industry Association from administrators in February 2016. AIMIA was rebranded to the Digital + Technology Collective in July 2017.


“As the role of data within industry and indeed, society, continues to mature, so the position of each of these teams has elevated to guide mainstream business and societal issues,” Porges said. “Consequently, we have needed the right seasoned and thoughtful leaders to own and drive this opportunity.


“As such, we are delighted to announce these appointments of credentialled, respected and experienced executives, each representative of the key tenets of data governance, analysis and use. Combined under AADL, they provide a coordinated leadership to help our 500+ members and the industry at large as they grapple with, and harness the opportunity for, data both within their organisations and externally.”


Bean joins as chair of DGA after having served as deputy and acting chairman of the ACMA. He has more than 30 years’ experience in business, law, regulation and governance and was general counsel and company secretary at Unwired Australia. Most recently, he co-led an efficiency review across the ABC and SBS.


Hollis, meanwhile, brings more than 40 years’ global experience as a senior executive across a broad range of diverse and challenging roles including business strategy, managing high-performance teams, running businesses, sales, innovation, fund raising and advisory. Among these are roles at Time Warner, Australia-Israel Chamber of Commerce, Canwest, Kronos, as well as investment banking and startups.


In an email to members, AADL chair, Steve Brennen, said he was pleased with the results of its detailed search to find the right calibre of leaders to take up ownership of its respective associations.


“A broad level of data utilisation is undeniably pivotal to future business success, but it’s the unique combination of analysis, management and governance that is most valuable. With more than 500 member organisations, AADL and its Associations are committed to leading the conversation on the data-enabled future and these appointments represent the next evolution in our journey,” Brennen said.


Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu 


















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Andrea Martens

Andrea Martens





















ADMA has itself a new chief, with former Jurlique global chief brand officer, Andrea Martens, stepping in as CEO of both the data-driven marketing association and its sister group, the Digital + Technology Collective.


The Australian Alliance for Data Leadership (AADL), which sits across both associations as well as IAPA and Data Governance Australia (DGA), confirmed Marten’s role today as one of three appointments to its executive team. Also joining are Richard Bean, former acting chairman of the Australian Communications and Media Authority (ACMA) as chair of DGA, along with Anthony Hollis, most recently the VP of Australasia for distracted driving solutions company, Katasi, who steps in as DGA’s managing director.


Martens has spent the past two-and-a-half years overseeing a brand and marketing transformation at Jurlique, an Australian-based skin and beauty products producer. It was work that saw her recognised in the CMO50 of most innovative and effective marketers in 2017.








She boasts of more than 25 years’ experience of marketing, largely built up through her various roles at Unilever. Prior to joining Jurlique, Martens was general manager and CMO of Unilever’s Home and Personal Care division for A/NZ, overseeing brands such as Dove, Lux, Rexona, Sunsilk, Lynx and Vaseline.


Martens replaces the very short-lived Ben Sharp, who resigned from the ADMA CEO’s role after just two weeks, and former long-standing CEO, Jodie Sangster, at the ADMA helm. She takes over the Digital + Technology Collective reins from Mandy Eyles, who has resigned from the association after a four-and-a-half stint within the group.


In a statement to CMO, Martens said she was looking forward to the opportunity to bring her wide-ranging experience of what it takes to survive and thrive as a modern marketing leader to ADMA.


“The current business landscape is demanding CMOs and their functions shift from being communication architects to engineers of growth. Marketeers need to become more data-centric,  performance oriented and transformation focused if they are to truly delivery business and organisational transformation,” she said.


“I am very much looking forward to bringing my experience to ADMA and leading the next phase of the journey to deliver world class thought leadership and capability building in data-driven marketing.”


Commenting on the new executive appointments, AADL CEO, Steven Porges, said it was vital the group brought on senior and experienced people from within the industry. Porges himself is a new face to the team and was appointed group CEO in June.


AADL was created 12 months ago as the umbrella organisation overseeing four distinct yet complementary associations. Its formation came nearly three years after ADMA took its first steps into expanding its reach, striking a partnership with IAPA. This was followed by its acquisition of the assets of the Australian Interactive Media Industry Association from administrators in February 2016. AIMIA was rebranded to the Digital + Technology Collective in July 2017.


“As the role of data within industry and indeed, society, continues to mature, so the position of each of these teams has elevated to guide mainstream business and societal issues,” Porges said. “Consequently, we have needed the right seasoned and thoughtful leaders to own and drive this opportunity.


“As such, we are delighted to announce these appointments of credentialled, respected and experienced executives, each representative of the key tenets of data governance, analysis and use. Combined under AADL, they provide a coordinated leadership to help our 500+ members and the industry at large as they grapple with, and harness the opportunity for, data both within their organisations and externally.”


Bean joins as chair of DGA after having served as deputy and acting chairman of the ACMA. He has more than 30 years’ experience in business, law, regulation and governance and was general counsel and company secretary at Unwired Australia. Most recently, he co-led an efficiency review across the ABC and SBS.


Hollis, meanwhile, brings more than 40 years’ global experience as a senior executive across a broad range of diverse and challenging roles including business strategy, managing high-performance teams, running businesses, sales, innovation, fund raising and advisory. Among these are roles at Time Warner, Australia-Israel Chamber of Commerce, Canwest, Kronos, as well as investment banking and startups.


In an email to members, AADL chair, Steve Brennen, said he was pleased with the results of its detailed search to find the right calibre of leaders to take up ownership of its respective associations.


“A broad level of data utilisation is undeniably pivotal to future business success, but it’s the unique combination of analysis, management and governance that is most valuable. With more than 500 member organisations, AADL and its Associations are committed to leading the conversation on the data-enabled future and these appointments represent the next evolution in our journey,” Brennen said.


Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu 













Andrea Martens

Andrea Martens





























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Blog Posts








Should you rebuild your company’s tech stack in blockchain?


The question I get asked most regularly these days is: ‘Do I need to rebuild my company’s systems on Blockchain?’ And the answer, every time, is ‘No, you’re asking the wrong question’.



Michelle O'Keeffe


CEO, Engaging.io






Customer value proposition: Getting the brand promise to your customers right


Throughout my career, I have witnessed a litany of brand names that profess to have a unique customer value proposition (CVP). In reality, however, they’ve had little more than a ‘value proposition’: A simple list of benefits applied to a general audience.



Ric Navarro


Global director of marketing and communications, Norman, Disney & Young






The changing nature of brand power


Once upon a time, life was easy: You developed products, placed them in a well-located retail shop, wrapped them under an attractive brand and hired the best creative in town to promote them. Many business and brands were successfully built on this approach, even if it wasn’t always that easy.



Jean-Luc Ambrosi


Author, marketer









Great concept and some really compelling reasons to buy local in Australia.


Stainless Steel Straws



New online 'mega mall' wants to reclaim Aussie customers



Read more



APPLY FOR SECURED LOANDo you need a Loan ? Email: samsmithloaninvestmentcompany0@gmail.com We Are Currently Offering Private * Commercial...


Sam



What this food gifting business has had to do to modernise marketing



Read more



AGA KHAN HOSPITAL is in need of kidney donors for the sum of 2 crore, Contact us today if you want to sell your kidney for money, and thi...


Sebastian Friedrich



How Misha Collection grew from a $100 side business to a multi-million dollar global fashion icon



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  • 03 October 2017

  • 0:25:57

  • Play podcast


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Should you rebuild your company’s tech stack in blockchain?


The question I get asked most regularly these days is: ‘Do I need to rebuild my company’s systems on Blockchain?’ And the answer, every time, is ‘No, you’re asking the wrong question’.



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Customer value proposition: Getting the brand promise to your customers right


Throughout my career, I have witnessed a litany of brand names that profess to have a unique customer value proposition (CVP). In reality, however, they’ve had little more than a ‘value proposition’: A simple list of benefits applied to a general audience.



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The changing nature of brand power


Once upon a time, life was easy: You developed products, placed them in a well-located retail shop, wrapped them under an attractive brand and hired the best creative in town to promote them. Many business and brands were successfully built on this approach, even if it wasn’t always that easy.



Jean-Luc Ambrosi


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Should you rebuild your company’s tech stack in blockchain?


The question I get asked most regularly these days is: ‘Do I need to rebuild my company’s systems on Blockchain?’ And the answer, every time, is ‘No, you’re asking the wrong question’.



Michelle O'Keeffe


CEO, Engaging.io






Michelle O'Keeffe


CEO, Engaging.io





Customer value proposition: Getting the brand promise to your customers right


Throughout my career, I have witnessed a litany of brand names that profess to have a unique customer value proposition (CVP). In reality, however, they’ve had little more than a ‘value proposition’: A simple list of benefits applied to a general audience.



Ric Navarro


Global director of marketing and communications, Norman, Disney & Young






Ric Navarro


Global director of marketing and communications, Norman, Disney & Young





The changing nature of brand power


Once upon a time, life was easy: You developed products, placed them in a well-located retail shop, wrapped them under an attractive brand and hired the best creative in town to promote them. Many business and brands were successfully built on this approach, even if it wasn’t always that easy.



Jean-Luc Ambrosi


Author, marketer






Jean-Luc Ambrosi


Author, marketer







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APPLY FOR SECURED LOANDo you need a Loan ? Email: samsmithloaninvestmentcompany0@gmail.com We Are Currently Offering Private * Commercial...


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AGA KHAN HOSPITAL is in need of kidney donors for the sum of 2 crore, Contact us today if you want to sell your kidney for money, and thi...


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How Misha Collection grew from a $100 side business to a multi-million dollar global fashion icon



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My name is Mrs Abigail Mills we are a new legit loan lenders of 2018 and we like to help any body that need financial help we offer as fr...


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Report: Australian consumers aren’t loyal to brands



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When you start infringing on the identity of others and it isn't your own niche this is when you can never get purchased because there is...


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Kaiju distills CX strategy to become truly immersive brand



Read more



Kaiju distills CX strategy to become truly immersive brand





Web Events




CMO Webinar | Creating memorable customer experiences: The who, what and how






Lessons from the best: Modern marketing leadership strategy from the CMO50





<!--


More Web Events

-->



CMO Webinar | Creating memorable customer experiences: The who, what and how






Lessons from the best: Modern marketing leadership strategy from the CMO50






Latest Podcast






Getting Intimate with CX bonus episode: Louise Eyres on showing customer centricity




In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.


  • 03 October 2017

  • 0:25:57

  • Play podcast


More podcasts









Getting Intimate with CX bonus episode: Louise Eyres on showing customer centricity




In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.


  • 03 October 2017

  • 0:25:57

  • Play podcast


More podcasts







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